Data Router Agent
Problem: Requests need smart routing across services. Agent: classify and route to the right handler with traceability.
What this demonstrates: An agent that reads inbound requests — emails, form submissions, documents, tickets — classifies them, and routes each one to the right team, system, or workflow with a recorded rationale.
How it relates to your business: Replace the brittle rules engine (or the human triage person) that routes inbound work. Every item lands with the right owner on the first try, with an auditable trail for why.
Pain it solves: Inbound work ends up in the wrong queue, gets ignored, or bounces around until a senior person triages it. Routing rules rot the moment teams reorganize.
Who it is for: Ops, shared-services, and support leaders drowning in inbound work that should just go to the right place automatically.
- Inbound customer emails routed to billing, support, or sales based on content — not a dropdown.
- Procurement documents classified and sent to legal review, finance approval, or ops intake.
- Incoming tickets that used to require a human triage person routed directly to the resolver queue.
Route data with confidence
We build routing agents that classify, enforce policy, and trace decisions across your stack.
Talk routing strategyArchitecture
┌────────────┐ classify ┌─────────────┐
│ Input │ ───────────▶ │ Router │
└─────┬──────┘ └────┬────────┘
│ │
┌──▼──┐ ┌──▼──┐
│ A │ │ B │